Leaders Affect Organizational Performance
They bring changes through their actions and personal influence
Michael Maccoby (Psychoanalyst)
Conducted interviews with business executives
Observed that organizations were confronting
Increasing competition
Technological advances
Changing workers attitudes
Concluded :
Orgs required higher level of leadership than ever before to survive and prosper.
Research on Retail Firm:
Senior executive brought changes :-
1970… upgraded store quality and fashion image
1990… Shifted emphasis to appeal to youth market
Result … upscale, more clients, remained profitable
Reason… changing strategies / structures… VISION
Qualities Highlighted
Vision
Involving People
Motivating / Inspiring
Bringing Changes
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